PRIVACY POLICY

1. Introduction

BLB Design / Build (“we,” “us,” or “our”) is committed to respecting the privacy of individuals who visit our Site or otherwise interact with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our Site, you consent to the data practices described herein.

2. Information We Collect

  1. Personal Information: When you fill out a contact form, request an estimate, or sign up for our newsletter, we may collect your name, email address, phone number, and any other information you voluntarily provide.

     

  2. Website Usage Information: We use standard analytical tools (e.g., Google Analytics) to automatically collect non-personal information such as IP address, browser type, referring site, and pages viewed.

     

  3. Cookies: Our Site may use cookies and similar tracking technologies to improve functionality and analyze usage. You can disable cookies in your browser settings, but doing so may affect certain features of the Site.

     

3. How We Use Your Information

  1. Service Provision: We use your personal information to respond to inquiries, provide estimates, and deliver services you request.

     

  2. Communication: We may send emails, newsletters, or promotional materials about our services, only if you have opted in or as otherwise permitted by law.

     

  3. Site Improvements: We analyze usage data to improve and customize user experience on our Site.

     

  4. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

     

4. How We Share Your Information

  1. Third-Party Service Providers: We may share information with trusted third parties who assist in operating our business (e.g., subcontractors, IT service providers, payment processors), provided they agree to keep your information confidential. We do not sell your information to third parties.
  2. Legal Obligations: We may disclose your information if required by law, court order, or government regulation.

     

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When we no longer need your information, we will securely dispose of it.

6. Data Security

We employ reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, no transmission of data over the internet can be guaranteed entirely secure, and we cannot ensure or warrant the security of any information you provide.

7. Your Rights and Choices

  1. Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails, replying STOP via SMS or contacting us directly.

     

  2. Access and Correction: You may request access to the personal information we hold about you and ask us to correct or delete any inaccuracies.

     

  3. Cookies: You can disable cookies in your browser settings, but this may affect the functionality of the Site.

     

8. Children’s Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us, and we will take steps to remove such information.

9. International Users

Although our Site may be accessed worldwide, our services are generally intended for individuals and businesses in the United States. If you choose to use our Site from outside the U.S., you agree to the transfer and processing of your data in accordance with this Privacy Policy and applicable U.S. laws.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our Site, along with an updated “Last Updated” date. By continuing to use our Site after changes are posted, you agree to the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to access, update, or delete your personal information, please contact us at:

  • Address: 6 Chestnut Street, Suite 200, Amesbury, MA 01913

     

  • Phone: 978-792-2880

     

  • Email: melissa@blbdesignbuild.com